FULL POLICIES & PROCEDURES

Tuition & Payment

Your tuition reserves your child's spot for the full session.

Tuition for the Drum Group is paid in two payments of $189. Your first payment is due at registration. Your second payment charges automatically to the card on file 30 days after your first payment.

By registering, you are committing to the full session tuition. Missing a class does not cancel or reduce the second payment.

Happiness Guarantee

I want your child to actually enjoy being here, so you get two classes to make sure the program feels like a good fit.

If your child isn't loving the experience by the end of Class #2, just contact me within 24 hours after that class.

If the guarantee applies, you'll receive a full refund and your second payment will be canceled.

After Class #2, the regular cancellation and refund policy applies.

Attendance & Cancellations

Please let me know if your child will be absent.

Because your child's spot is reserved for the full session, missed classes are not prorated or refunded, and make-up classes are not offered.

If The Music Place needs to cancel a class, I'll reschedule it.

If you need to withdraw before the session begins, please reach out as soon as possible. After the Happiness Guarantee period, tuition is non-refundable and the second payment remains due.

Communication

The best way to reach me is by email or text. I answer messages on weekdays between 9 AM and 3 PM, and you'll usually hear back within one business day.

On class days, if your child will be late or absent, just send me a quick note so I know. No need to wait for a reply.

Arrival & Pickup

Please plan to arrive 5 minutes before class so your child has time to get settled. Please do not arrive earlier unless we've made arrangements ahead of time.

For drop-off programs, please remain reachable by phone during class and pick up your child promptly when class ends.

If someone else will be picking up your child, just let me know ahead of time.

Studio Expectations

I want The Music Place to be a place where kids can be themselves, try new things, make mistakes, and have fun.

At the same time, everyone needs to feel safe and respected. Kids should follow safety directions, treat people and equipment with care, and give everyone a chance to participate.

If an ongoing behavior or safety issue comes up, I'll reach out to you so we can work through it together.

Health & Safety

Please keep your child home if they are too sick to comfortably participate or may pose a significant illness risk to others.

Please let me know about anything important that could affect your child's safety or ability to participate, including allergies, health concerns, or accommodations.

Music, especially drums, can get loud. I provide hearing protection for every student, and kids wear it during class.

The Music Place provides a supervised music program during scheduled class times. Parents/guardians are responsible for their child outside of the scheduled class time, including before drop-off and after pickup.

While I take reasonable precautions to provide a safe environment, participation in music activities involves ordinary risks, including accidental injury. Parents/guardians acknowledge these risks when registering.

If your child becomes sick or injured during class, I'll contact you or your emergency contact. In an emergency, I may contact emergency services.

Photos & Video

I love capturing the fun things that happen at The Music Place, and students may occasionally appear in photos or videos from classes and events!

Photo and video permission is handled during registration. You can choose whether or not you're comfortable with your child's image being used for The Music Place's website, social media, marketing, or promotional materials.

Choosing not to give permission will not affect your child's ability to participate!

Questions?

If you're unsure about anything before registering, just reach out. I'm happy to help!

Vicki

Founder, The Music Place